We are excited to announce the launch of FreshDesk plugin for NopCommerce 3.5.
The plugin allows website owners to connect their NopCommerce website with their FreshDesk helpdesk and let the customers interact with the support from the NopCommerce itself. It also provides SSO so that customers if needed can Login to your FreshDesk website with your NopCommerce website account.
The main features of plugin are
*Link your FreshDesk account with your NopCommerce website. Never redirect you customers to a separate FreshDesk website
*Allow customers to create support tickets for specific order
*Threaded conversations for easy conversation history
*Provides Single Sign On (SSO) to allow your customers to login to your FreshDesk with your NopCommerce installation
*Easily create themes to match the support interface match your website.
The plugin can be downloaded from our website here
Please download the plugin to see it's functionality. Your valuable feedback and suggestions are welcome.
Regards
Anshul