Visa error transaction with PayPal Direct method

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9 years ago
Hi

Trying to pay a ca with a VISA

I use "Payments.PayPalDirect" with a right PayPal account

I've this error message :

Payment error: LongMessage: The merchant country is not supported. ShortMessage: Merchant country unsupported. ErrorCode: 10565


What does this message mean please ?

- 1 - Visa card is unavailable (date or useful) ?
- 2 - Wrong country tu use paypal card method ?
- 3 - A bug ?
- 4 - Wrong setting ?

What could I try to solve this issue please?
9 years ago
Hepil wrote:
The merchant country is not supported

Point 2. The error is self-describing. What country has been selected for billing address during checkout?
9 years ago
All is for France
Billing And shipping And Visa card
9 years ago
Hi,

This is what I've found - http://www.premiumpress.com/forums/topic/payment-failed-the-merchant-country-is-not-supported/ and https://developer.paypal.com/docs/classic/howto_product_matrix/. Please have a look
9 years ago
Hi

Thank you Andreï

I notice that following in my first investigation :

"Direct Payment using a “Paypal Website Payments Pro” account is not supported in countries other than the US, UK and Canada. If this is true, you may have to switch to an ordinary Paypal tool."

It seems I've no solution for payment direct with Visa or Mastercard here in France by PayPal.
The fix is for PayPal Standard I've already on my website Store-Us.


What other free way could I have to offer direct credit card payment to my customers without be redirected in PayPal site?

Luc
9 years ago
Hepil wrote:
What other free way could I have to offer direct credit card payment to my costomer without be redirected in PayPal site?

Hi Luc,

You may consider some other payment plugins supported in France. Please find all available plugins here
9 years ago
Hepil wrote:
Hi

Thank you Andreï

I notice that following in my first investigation :

"Direct Payment using a “Paypal Website Payments Pro” account is not supported in countries other than the US, UK and Canada. If this is true, you may have to switch to an ordinary Paypal tool."

It seems I've no solution for payment direct with Visa or Mastercard here in France by PayPal.
The fix is for PayPal Standard I've already on my website Store-Us.


What other free way could I have to offer direct credit card payment to my customers without be redirected in PayPal site?

Luc


Try www.authorize.net for card payments.
9 years ago
Hi
Than you andrei and Carpediem for your responses.
I've just to test these ways and I come here again with the solution.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.