Installation fails but gives no detailed reason except: An error occurred while updating the entries....

Setup failed: An error occurred while updating the entries. See the inner exception for details.

... how do i get past this or find out why my installation has halted, i'm trying to install  NOP 3.70 on a godaddy server
Thanks
ZQ

If possible can you please read inner exception and paste here?

Thanks, but how do I read the "inner exception" ?  It doesnt show me anything at all except in red letters underneath the opening paragraph of the installation page : " Setup failed: An error occurred while updating the entries. See the inner exception for details." ???

ZQWEST wrote:


Take a screen shot of the error and share it. It will help community to understand more about the error.

OK thanks, see it here: http://altarglobal.com/Media/scr-66n.jpg

ZQWEST wrote:

First delete setting.txt from App_Data folder then try to install again. Here is a link you can follow http://docs.nopcommerce.com/display/nc/Installing+nopCommerce

...but it says nothing about "Setup failed: An error occurred while updating the entries. See the inner exception for details"  , and that's where the problem lies, even after deleting the settings.txt

Try turning turn off the custom errors mode.
1. Open web.config file
2. Find out the following line <customErrors defaultRedirect="errorpage.htm" mode="RemoteOnly">
3. Replace it with <customErrors defaultRedirect="errorpage.htm" mode="Off">

Also, look in the database;  did any Tables get created?   If there's a DB created, then either delete it or delete all the tables in it (depending on if you want to use "create database if doesn't exist" option)

> did any tables get created in the database

No, no new tables get created when running this. I'm trying to add tables to an existing database as i cannot create another new database on godaddy unless I delete one, which we don't want to do. So again, i'm trying to see where this "... See the inner exception for details" is displayed as it keeps prompting in those red letters everytime i try to install : Setup failed: An error occurred while updating the entries. See the inner exception for details.

RE: add tables to an existing database
The  existing database should be empty, or at least there should be no nopCommerce tables in it.

RE: See the inner exception for details.
Did you try turning turn off the custom errors mode?