Shopping cart empty at checkout.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.
8 years ago
Hello,

Some of my customers using internet explorer have reported their shopping cart going to empty when they try to checkout. Clearing the cache seems to fix this, but many of my customers don't know they need to do this.

Is there any code that can be inserted to automatically clear browser cache when they visit my site?
8 years ago
Hello!

Did you fix the issue?
8 years ago
Ensure that you have a machine key specified in web.config file
8 years ago
a.m. wrote:
Ensure that you have a machine key specified in web.config file


Hello and thanks for your reply!

I have it there but it was generated on my laptop. I generated a new machine key right in IIS specially for that web-site (so I connected with IIS to the web-hosting/web-site) and today I can see that user had a product in the shopping cart. I'm going to track it during some time...
6 years ago
a.m. wrote:
Ensure that you have a machine key specified in web.config file


Hello Andrei, are you able to give more details on this and how to set it properly? Probably give a sample code snippet? One of our website is seeing the same issues here and there, thanks a lot!
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.