Error during checkout with VISA card

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.
7 years ago
I'm completely new nopCommerce. One of my client is getting error during check out with VISA card. He is getting the following screen. I'm not sure where do I start to troubleshoot. Can you please help me?


<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<!-- process-transaction-response -->
<html>
<head>
    <meta http-equiv="refresh" content="1;url=http://www.myvirtualmerchant.com?
          ssl_approval_code=++++++&
          ssl_cvv2_response=&
          ssl_exp_date=XXXX(actual number here)&
          ssl_account_balance=0.00&
          ssl_get_token=&
          ssl_token=&
          ssl_departure_date=&
          ssl_token_response=&
          ssl_result_message=DECLINED&
          ssl_invoice_number=XXXX(actual number here)&
          ssl_description=Name1+Name2&
          ssl_amount=184.48&
          ssl_txn_id=GUID&
          ssl_result=1&
          ssl_card_number=XXXX(actual number here)&
          ssl_completion_date=&
          ssl_txn_time=10%2F28%2F2016+04%3A03%3A18+PM&
          ssl_avs_response=G">
    <style type="text/css">
        BODY, TD, INPUT, SELECT, TEXTAREA, BUTTON, .normal {
            font-family: arial,helvetica,sans-serif;
            font-size: 10pt;
            font-weight: normal;
        }

        .small {
            font-size: 10pt;
        }

        .medium {
            font-size: 14pt;
        }

        .large {
            font-size: 18pt;
        }
    </style>
</head>
<form name="frmMenu" action="#" method="POST">
    <input type="hidden" name="dispatchMethod" />
    <input type="hidden" name="permissionDesc" />
    <input type="hidden" name="menuAction" />
    <input type="hidden" name="thClientID" value="" />
</form> <!-- start Mixpanel -->
<script type="text/javascript">

    (function (f, b) {
        if (!b.__SV) {
            var a, e, i, g;
            window.mixpanel = b;
            b._i = [];
            b.init = function (a, e, d) {
                function f(b, h) {
                    var a = h.split(".");
                    2 == a.length && (b = b[a[0]], h = a[1]);
                    b[h] = function () {
                        b.push([h].concat(Array.prototype.slice.call(arguments, 0)))
                    }
                }
                var c = b;
                "undefined" !== typeof d ? c = b[d] = [] : d = "mixpanel";
                c.people = c.people || [];
                c.toString = function (b) {
                    var a = "mixpanel";
                    "mixpanel" !== d && (a += "." + d);
                    b || (a += " (stub)");
                    return a
                };
                c.people.toString = function () {
                    return c.toString(1) + ".people (stub)"
                };
                i = "disable track track_pageview track_links track_forms register register_once alias unregister identify name_tag set_config people.set people.set_once people.increment people.append people.track_charge people.clear_charges people.delete_user".split(" ");
                for (g = 0; g < i.length; g++) f(c, i[g]);
                b._i.push([a, e, d])
            };
            b.__SV = 1.2;
            a = f.createElement("script");
            a.type = "text/javascript";
            a.async = !0;
            a.src = "//cdn.mxpnl.com/libs/mixpanel-2.2.min.js";
            e = f.getElementsByTagName("script")[0];
            e.parentNode.insertBefore(a, e)
        }
    })(document, window.mixpanel || []);
    var mode = 'prd'.toLowerCase();
    var token = '';
    if (mode == 'demo') {
        token = '0bcabe92fa6a66db86f604256251953b';
    } else if (mode == 'prd' || mode == 'prda' || mode == 'prdk') {
        token = '2b2e3ff3b764eb333ad5e609a8f222f2';
    } else if (mode == 'test') {
        token = 'e7328a8176c5c9474a1613e7d05d7512';
    } else {
        token = '9d6ed07dec83648290486ef604568fad';
    }
    if (token != '') {
        mixpanel.init(token, {
            persistence: 'localStorage'
        });
    }


</script><!-- end Mixpanel -->
<script type="text/javascript">
    if (self !== top && typeof mixpanel !== "undefined") {
        mixpanel.track("inFrame", {
            "merchant_id": "XXXX(actual number here)",
            "tid": "XXXX(actual number here)"
        });
    }


</script>

</body>
</html>
0
7 years ago
[email protected] wrote:
I'm completely new nopCommerce. One of my client is getting error during check out with VISA card. He is getting the following screen. I'm not sure where do I start to troubleshoot. Can you please help me?


<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<!-- process-transaction-response -->
<html>
<head>
    <meta http-equiv="refresh" content="1;url=http://www.myvirtualmerchant.com?
          ssl_approval_code=++++++&
          ssl_cvv2_response=&
          ssl_exp_date=XXXX(actual number here)&
          ssl_account_balance=0.00&
          ssl_get_token=&
          ssl_token=&
          ssl_departure_date=&
          ssl_token_response=&
          ssl_result_message=DECLINED&
          ssl_invoice_number=XXXX(actual number here)&
          ssl_description=Name1+Name2&
          ssl_amount=184.48&
          ssl_txn_id=GUID&
          ssl_result=1&
          ssl_card_number=XXXX(actual number here)&
          ssl_completion_date=&
          ssl_txn_time=10%2F28%2F2016+04%3A03%3A18+PM&
          ssl_avs_response=G">
......


</script>

</body>
</html>


Hi.
Before start .... have a look at https://www.nopcommerce.com/boards/t/36566/elavon-converge-formerly-virtual-merchant-now-available.aspx
Best.
0
7 years ago
What you want me look at in particular? That post is just announcement that nopCommerce is supporting Converge. Do you want to me look at any particular file in nopCommerce or do want me to look at Converge API?
0
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.