Managing unpaid orders: How to automatically change order status if the customer didn’t pay within in xy hours. Change order status for unpaid orders

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7 years ago
in terms of knowledge sharing

how do you deal and proceed "unpaid orders" in your shop?

Problem: Unpaid orders block inventory

Any solution to automatically release this "blocked inventory"?
inventory is released again, if order status is changed to "cancelled"

Concept solution to change "order status" by scheduled timer task function

e..g a task (/Admin/ScheduleTask/List) for each incoming order, if payment status is "pending" for over 24h then change Order status from "Pending" to "Cancelled"

Front end: Customer account requirement:
Would it be possible to integrate a "Cancel Order" Button in "My order page"

thanks for sharing your experience
7 years ago
Did you check this plugin it is intended to solve exactly this issue

https://www.nopcommerce.com/p/1941/auto-cancel-unpaid-order-atluzcom.aspx
6 years ago
Yes I did, thank for your feedback.
Yes it's solved by this plug-in. Works great!
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