Password Recovery in 3.5 very Buggy

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Orion

Total Posts: 65
Karma: 355
Joined: 1/31/2013
Location: South Africa

Posted: 7 years ago

Hi Andrei,

Please check your mail for subject line 'Mass Supply. Your online access is activated'

a.m.

Team Member

Total Posts: 16618
Karma: 155935
Joined: 10/22/2008
Location: Armenia

Posted: 7 years ago

I've just tried to recover my password. Everything works fine.

Orion

Total Posts: 65
Karma: 355
Joined: 1/31/2013
Location: South Africa

Posted: 7 years ago

Just like that, we test on out side and it works. Some clients have been complaining when they click the link, it just redirects them to the homepage.

Can I forward those mails to you?

a.m.

Team Member

Total Posts: 16618
Karma: 155935
Joined: 10/22/2008
Location: Armenia

Posted: 7 years ago

Orion wrote:

Some clients have been complaining when they click the link, it just redirects them to the homepage.

It cannot happen "sometimes". It can happen only if they:
1. Already changed a password
2. They requested a new password recovery email one more time (a new token is generated in this case)

Orion

Total Posts: 65
Karma: 355
Joined: 1/31/2013
Location: South Africa

Posted: 7 years ago

Hi Andrei,

Makes perfect sense.

Thank you for clearing that up. I did not think if that.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.

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