Shopping cart empty after adding product to cart

Hi,

We have a client that is having some issues with this.  They are using version 3.8.  I researched this issue on the forums and some people have said clearing your cache resolves the issue.  Sometimes that seems to fix it but sometimes not.  It seems to be for guest users only.  We've seen the issues at least in both Chrome and IE.

Is there a permanent fix for this?

Thanks for your help.

Toby

Is anyone else having this same issue that resolved it?

Thanks for any help.

Toby

Please check the results of the Google search focused on Nop:https://www.google.com.mx/search?num=100&safe=off&site=&source=hp&q=Shopping+cart+empty+after+adding+product+to+cart++site%3Anopcommerce.com&oq=Shopping+cart+empty+after+adding+product+to+cart++site%3Anopcommerce.com&gs_l=hp.3...1386.13644.0.14170.23.23.0.0.0.0.233.2595.7j13j2.22.0....0...1c.1.64.hp..1.6.866.0..0i22i30k1j33i21k1j33i160k1.oar-2G2n_hE

Hi Eduardo,

Thanks for the link.  I did do a Google search for that issue but almost all of the solutions to this issue was "Clearing your browser cache".  Is that the solution?  The issue with that is I don't want to tell our client that every time there's an issue like this he needs to show/tell his customer that they need to clear their cache.

Toby