Requeue multiple emails from the QueuedEmail List page

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7 years ago
Issue:
The current queued email list page only allows to delete multiple items.
To requeue emails, the store admin must drill into each email one at a time.  

In the case of an email outage on the server, it is possible to have a large list of emails that may need to be requeued.  This creates a very poor user experience:

1. This takes a very long time. We have instances where 50 to 100 emails needed to be requeued, this became very time consuming. The process of drilling into each email, making it requeued, reloading the list, finding and loading the next email, requeue that one, reload the list again, find the next email, over and over again.

2. It can become confusing. This is because after requeueing an individual email then returning to the list page, the list has been changed or resorted. At that point in may become confusing as to which email was requeued, especially when dealing with a long list.

Suggestion:
Add a button to "Requeue Selected" messages.
Allow the store admin the check the checkboxes (existing) on the list page, then when clicking on the "Requeue Selected" those email would become requeued.  
This would work similar to the "Delete Selected", but just to requeue those items.  The view is already setup with the checkboxes, and the individual requeue logic already exists, so this should be a relatively quick and easy enhancement that would go a long way for the user experience.
7 years ago
Thanks a lot for suggestion. Here is a work item
7 years ago
Sizzler wrote:

1. This takes a very long time. We have instances where 50 to 100 emails needed to be requeued, this became very time consuming. The process of drilling into each email, making it requeued, reloading the list, finding and loading the next email, requeue that one, reload the list again, find the next email, over and over again.

When opening an email, you can click "open in a new tab", this way, you don't loose your list and it's filtering.
I have the same issue when editing products, when you return from a product detail to the product list, you loose your filtering and page selection. This return to the list could be improved by keeping this selections in this particular case.
7 years ago
@StephDep - Agreed. We had to employ the same workaround, this behavior is common across all list pages on admin, however, not everyone realizes to do that. For the view specific to this post, if "requeue selected" emails that were checked was added, this would it would be a considerable improvement. Perhaps another feedback/suggestion topic could be "Retain list view filter settings when returning from a details/edit page on admin".
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