How do you know if your customers are happy with your online store or if they are satisfied with the products / services that you are offering? By asking them of course. And this is where surveys come in. We've prepared new article by Lavish Kumar with some tips how surveys can help you to get a solid understanding of your customers' requirements.
By the way, we've added our own experience in surveys to share with you. And have you ever used surveys in your work? Let's discuss it in comments!