Site down errors

Hello,

I have been working with my Server company and we are experiencing down-time errors and wondering if anyone has any input as to why ...

"Hello Ivo and thanks for the help. My www.parts.troyonlinesales.com has been going down lately and specifically when I send crawlers to it
just a sec
A recent message from yuu guys said this ... I found many errors in the server event log, like this one:
Application pool 'parts.troyonlinesales.com v4.0 (Integrated)' exceeded its job limit settings.
"

Hello,

Exceeding job limits error can be related to two things. Either your IIS App Pool limits to handle threads or your SQL server to handle concurrent connections.

It also depends upon what amount of data are your requesting. Do you have any customization or custom plugins in your website?

Can you please share more detailed error logs?

Regard's,
Atul

Hello Atul and thank you for the prompt feed back.

I will now look at the details you suggested and get back to you asap.

Thanks again,
Dave

Hello,

Here is the Server error:

the error is:
A process serving application pool 'parts.troyonlinesales.com v4.0 (Integrated)' suffered a fatal communication error with the Windows Process Activation Service. The process id was '54312'. The data field contains the error number.

Hi,

You should google the error number. This does not seems to be a nopCommerce issue as I said earlier in my post. Please look at following URL's:

https://forums.iis.net/t/1158867.aspx

https://social.technet.microsoft.com/Forums/scriptcenter/en-US/28c2df8b-23a8-479f-ab16-f12336ac37ed/fatal-communication-was-event-id-5011-iis-85-please-help?forum=winserver8gen

I hope this would help you to discover and fix issue.

Best regard's,
Atul

Thank you for the reply and I have asked my Server people for more info ...

Hello,

I am getting down time on my parts.troyonlinesales.com and both your end and the fron-end say it's not there fault ...

Your reply >>
I found many errors in the server event log, like this one:
Application pool 'parts.troyonlinesales.com v4.0 (Integrated)' exceeded its job limit settings.

NOPCommerce reply>>
https://www.nopcommerce.com/boards/t/62246/site-down-errors.aspx#228700

https://social.technet.microsoft.com/Forums/scriptcenter/en-US/28c2df8b-23a8-479f-ab16-f12336ac37ed/fatal-communication-was-event-id-5011-iis-85-please-help?forum=winserver8gen

https://forums.iis.net/t/1158869.aspx

QEDDave wrote:

Looks good. Let me know if you need more help regarding this.

Thank you,
Atul