Tawk.to Chat & Analytics vs. Online Customers

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5 years ago
I have noticed that on tawk.to, there are always less customers online vs if I go to my website and see online customers at exactly the same time.
Example:
1: Tawk.to 5 customers
2: Analtics 5 Customers
3: website/admin/customers/online customers 10 customers

Can anybody explain that to me? Why are the online customers (with different ip addresses) always many more than the other two?

Which is correct?
5 years ago
Probably the 'time'...

Settings
customersettings.onlinecustomerminutes  20
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