Braintree payment plugin input fields disabled

Hi,
I have an issue with the nopCommerce team Braintree plugin on my v4.2 vanilla installation.
The plugin is running on the BT sand box environment all set up their end, the problem is when I go through the checkout process to the card input fields, it seems these are disabled and unable to enter any text, see screenshot, has anybody had this problem or know how to fix it?



Thanks again for the community in advance for any help :-)

Can you check and see if any errors have been logged in the NopCommerce log or in the browser console?

Hi,

Thanks for getting in touch, no errors in either the browser or the log files :-(

We'll check it - https://github.com/nopSolutions/braintree-plugin-for-nopcommerce/issues/11

Thanks Andrei for looking into this, let me know what you find.

Many thanks

Nick

Hi Andrei,

Hope you and the team are well, just wondering if you managed to make any progress on the disabled input field error for the Braintree payment plugin for nopCommerce 4.2?

Many thanks again

N

This work item is still open. We plan to fix it right after release of 4.30

Hi, nclamb.

I have just finished testing a version for 4.30 and didn't found any problem. Possible you have a problem with loading js from the https://js.braintreegateway.com/ server, we use them to implement 3D secure. You may check your server security settings to allow loading JS from the https://js.braintreegateway.com/ server or disable the 3D secure in the plugin settings

nclamb wrote:

Hi,

Thanks for getting back to me, Disabled 3D Secure and the input fields are now enabled. Although it is a requirement from Braintree to have 3D Secure enabled, when this is enabled there are no JS errors on the page, and the 4 Braintree scripts are loaded on the page and are not blocked, but the input fields are disbaled:

Do you have any more suggestions?

Thanks again :-)