Sendinblue synchronisation not working?

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3 years ago
Hi!
few weekes ago i update our sendinblue plugin, all works fine... but when i click "manual synchronisation" it's show 0 new emails (but when i go to newsletter subscribers i have there "new").

NOP 4.1.

Anyone know how to fix this?
3 years ago
Are you getting any error in logs? Are your credentials are still valid?
3 years ago
Hmm, i see something like this:
SendinBlue error: Missing required parameter 'email' when calling ContactsApi->UpdateContact.
Opis zdarzenia
SendinBlue.Client.ApiException: Missing required parameter 'email' when calling ContactsApi->UpdateContact
   at SendinBlue.Api.ContactsApi.UpdateContactWithHttpInfo(String email, UpdateContact updateContact)
   at SendinBlue.Api.ContactsApi.UpdateContact(String email, UpdateContact updateContact)
   at Nop.Plugin.Misc.SendinBlue.Services.SendinBlueManager.UpdateContactAfterCompletingOrder(Order order
3 years ago
Zyje_sobie wrote:
Hmm, i see something like this:
SendinBlue error: Missing required parameter 'email' when calling ContactsApi->UpdateContact.
Opis zdarzenia
SendinBlue.Client.ApiException: Missing required parameter 'email' when calling ContactsApi->UpdateContact
   at SendinBlue.Api.ContactsApi.UpdateContactWithHttpInfo(String email, UpdateContact updateContact)
   at SendinBlue.Api.ContactsApi.UpdateContact(String email, UpdateContact updateContact)
   at Nop.Plugin.Misc.SendinBlue.Services.SendinBlueManager.UpdateContactAfterCompletingOrder(Order order


I believe you found what you need to fix!
3 years ago
Not really. Still don't know why it's not adding new emails. We nothing change, only reinstall sendinblue because earlier version stop working (too old i think).

I install newest... but still 0 updated mail...
"SendinBlue synchronization: New emails 0,
Existing emails XXXX,
Invalid emails 1,
Duplicates emails 0"
3 years ago
nopAccellerate is suggesting you should look for the customer info that is responsible for this:


Missing required parameter 'email' when calling
Invalid emails 1,
3 years ago
Hi! i check this again and it's looks like:
- subscribers are added ('existing subscribes is increasing")
- just information about new subscribers looks wrong, and show: 0 new subscribers.

I check "customer settings" and there is no option like "email".. i check:
https://admin-demo.nopcommerce.com/Admin/Setting/CustomerUser and here we don't have it also.

I don't remember where i set this. When CLient make order he have "email" fields, but I don't remember where it is set.

We have some time errors "client" can't make order because "email is wrong" (but email is ok, and we can make order in interpersonate mode... but Client can't because still see this error...). Maybe here is a problem?

Could you help me, and tell where "email are set"?
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.