I try to add points manually and send a message

1 week ago
I try to add points manually and send a message
" Failed to add reward points.
There are no errors in the log
How can I solve this problem? v3.9
Thanks
1 week ago
Are you sure you are using nopCommerce 3.90?
Have you done any customization or are you using an "Extended Reward Points" plugin?
1 week ago
New York wrote:
Are you sure you are using nopCommerce 3.90?
Have you done any customization or are you using an "Extended Reward Points" plugin?

Yes, version 3.9
Extended "Reward Points" plugin has been installed and uninstalled.
1 week ago
The only place I see the message "Failed to add reward points" is in the language pack for nopC 4.20 and later.  Do you have any related error message in the System Log?
(After you try to add points manually and see the message, go to System Log.)
1 week ago
no, there are no messages in the system log. the error appeared in the form of a pop-up window in the admin panel.
1 week ago
In your admin Languages > String Resources , search for Value
  Failed to add reward points

What is the Resource Name?
1 week ago
New York wrote:
In your admin Languages > String Resources , search for Value
  Failed to add reward points

What is the Resource Name?


this value is missing
1 week ago
gnikitsin wrote:
In your admin Languages > String Resources , search for Value
  Failed to add reward points

What is the Resource Name?

this value is missing

what is the system name? do i need to add it? thanks
1 week ago
The system name comes from the plugin
For version 3.9 check the file Description.txt in the plugin directory

SystemName: Plugin.Name,
Version: X.XX,

What version is the plugin ?
1 week ago
@gnikitsin
I don't know why you are asking about "system name".  I'd like to determine how you could be seeing a message text that says "Failed to add reward points".   That text should be a string resource value for some Resource name.