I try to add points manually and send a message
" Failed to add reward points.
There are no errors in the log
How can I solve this problem? v3.9
Are you sure you are using nopCommerce 3.90?
Have you done any customization or are you using an "Extended Reward Points" plugin?
The only place I see the message "Failed to add reward points" is in the language pack for nopC 4.20 and later. Do you have any related error message in the System Log?
(After you try to add points manually and see the message, go to System Log.)
no, there are no messages in the system log. the error appeared in the form of a pop-up window in the admin panel.
In your admin Languages > String Resources , search for Value
Failed to add reward points
What is the Resource Name?
The system name comes from the plugin
For version 3.9 check the file Description.txt in the plugin directory
What version is the plugin ?
I don't know why you are asking about "system name". I'd like to determine how you could be seeing a message text that says "Failed to add reward points". That text should be a string resource value for some Resource name.