V3.30 Memory consumption

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8 years ago
dano wrote:
Still looking for answers. We are using the NOPGear theme and after disabling the NivoSlider our site is not going down as often. However, the last two days the app pool got turned off three (3) times. This is unacceptable, is anyone else experiencing the same thing?? We need to get to a resolution soon or switch to a difference eCommerce solution.


Did you check into the logs, what has caused app pool to reset?
8 years ago
Here are the events leading up to the shutdown:

A worker process '9940' serving application pool 'xxxxxx' failed to stop a listener channel for protocol 'HTTP' in the allotted time.  The data field contains the error number.

A worker process serving application pool 'xxxxxx' has requested a recycle because it reached its private bytes memory limit.

A worker process serving application pool 'xxxxxx' has requested a recycle because it reached its private bytes memory limit.

A worker process '4488' serving application pool 'xxxxxx' failed to stop a listener channel for protocol 'HTTP' in the allotted time.  The data field contains the error number.

A process serving application pool 'xxxxxx' exceeded time limits during shut down. The process id was '4488'.

Application pool 'xxxxxx' is being automatically disabled due to a series of failures in the process(es) serving that application pool.
8 years ago
We had this as well. It sounds like you are in a shared hosting environment like us and they set a memory consumption limit. Once you cross that limit, they systemically restart your app pool. Our limit was 500MB and we regularly exceeded that. In the end, we had to move to a more dedicated solution that allowed us more memory.
8 years ago
We are hosting it on a virtual private server and have 1GB private memory limit. This site had approximately 100-200 page visits in a one week period and still goes over the limit. That doesn't make sense.
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