When I Install 4.3 I get a blank page?

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3 years ago
After running through the 4.3 installation page I add the details for DB and Admin account it says installing but then returns a blank page.
3 years ago
Is this in Development environment, or hosted on webserver?

jamesshannon wrote:
After running through the 4.3 installation page I add the details for DB and Admin account it says installing but then returns a blank page.
3 years ago
Sorry should have said it is a no source version on a web server.
3 years ago
I believe the app stops and/or restarts  (during install on 4.3). Can you restart the App Pool on IIS?  It should pick up where it left off and finish setup

jamesshannon wrote:
Sorry should have said it is a no source version on a web server.
3 years ago
I have stopped and restarted the App services but is stills gives me a blank page.

This is doing my head in.
3 years ago
Can you enable logging in web.config, see if it gives any clues.

If its on azure, i think you can look a the live log stream?


<aspNetCore requestTimeout="00:07:00" processPath="%LAUNCHER_PATH%" arguments="%LAUNCHER_ARGS%" forwardWindowsAuthToken="false"
stdoutLogEnabled="true" stdoutLogFile=".\logs\stdout" />



jamesshannon wrote:
I have stopped and restarted the App services but is stills gives me a blank page.

This is doing my head in.
3 years ago
Its not azure.
After doing some digging I think it is a database issue as I can't log in using SQL Studio.

I will try the config option.

Thanks
3 years ago
in web.config its just this bit in particular:


stdoutLogEnabled="true"


jamesshannon wrote:
Its not azure.
After doing some digging I think it is a database issue as I can't log in using SQL Studio.

I will try the config option.

Thanks
3 years ago
Tried all this still a blank page database is there when I reload the page it takes me straight back to Installation
3 years ago
Does your IIS App Pool have NTFS write permissions to the nopCommerce folder? more specifically these locations



\App_Data\
\bin\
\log\
\Plugins\
\Plugins\bin\
\wwwroot\bin\
\wwwroot\bundles\
\wwwroot\db_backups\
\wwwroot\files\exportimport\
\wwwroot\images\
\wwwroot\images\thumbs\
\wwwroot\images\uploaded
\App_Data\Plugins.json (after installation)
\App_Data\dataSettings.json (after installation)

https://knowledgebase.progress.com/articles/Article/How-to-set-folder-permissions-for-a-site-that-uses-ApplicationPoolIdentity

jamesshannon wrote:
Tried all this still a blank page database is there when I reload the page it takes me straight back to Installation
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.