Customer service eCommerce b2c

Customer Service

Create an unforgettable and safe experience for your customers with nopCommerce's features.

nopCommerce has great tools to provide high-quality online store customer service:

GDPR support

nopCommerce is compliant with the General Data Protection Regulation (GDPR).

External authentication

Allows your customers to register and login using such services as OpenID, Facebook, Twitter, etc.

Wishlist extension

Wishlist enables customers to store products for purchasing at a later time.

Wishlist extension

RTL support

RTL means Right-To-Left and is for users who use an alphabet that is read & written from another direction, sach as Persian, Arabic, and Hebrew.

EU cookie law

Effective from May 2012, the EU (European Union) cookie law requires websites to gain permission from users before planting cookies.

Customer attributes in checkout

Any built-in customer attribute (e.g. Country or Address fields) can be disabled or enabled. An online store owner can also create additional attributes, if required.

eCommerce customer service software

Security and permissions

A store owner can configure specific rules and permissions for different categories of users.

And a lot of other eCommerce customer service features:

  • Web Services API;
  • allow customers to register/login by email or by username;
  • customers can view their order history and order statuses;
  • customer has an address book;
  • customer roles (groups);
  • live chat integration;
  • customizable order emails;
  • private messages;
  • time zone support;
  • password recovery;
  • several account registration types such as automatic registration, email validation, or admin approval;
  • reCAPTCHA support;
  • Contact Us form;
  • customer activity log, etc.

Time to start your business with nopCommerce!

Absolutely free. 60,000+ successful clients. The most popular ASP.NET shopping cart in the world.