Hi guys,
I hope you can help me to figure out the following issue.
My nopcommerce version is the latest one (3.80).
I have only one shipping method named Ground.
Only one Shipping rate computation methods (providers) is active: Shipping by weight
Following is its configuration:
Country: *
State/ province: *
Zip: *
Shipping method: Ground
Data:
Order weight from: 0.00
Order weight to: 3.00
Additional fixed cost: 5.90
Rate per weight unit: 5.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00
In Shipping method restrictions I have unchecked only countries I want my shipping method available.
Anyway when I click on Estimate Shipping, I get the message: Shipping options could not be loaded.
In this specif scenario I have Sub-Total: €22.80 and the total weight of products in the cart is 0.25 Kgs.
Did I miss something?
Thanks for your help.
Shipping by weight - shipping options could not be loaded
- 1
- 2
- 976
- 11658
- 11/30/2012
- Angola
[email protected] wrote:
Which country are you trying to estimate shipping for?
You mentioned you have some restrictions. Most likely you are trying to estimate shipping for county your shipping method is not available for.
Hi guys,
I hope you can help me to figure out the following issue.
My nopcommerce version is the latest one (3.80).
I have only one shipping method named Ground.
Only one Shipping rate computation methods (providers) is active: Shipping by weight
Following is its configuration:
Country: *
State/ province: *
Zip: *
Shipping method: Ground
Data:
Order weight from: 0.00
Order weight to: 3.00
Additional fixed cost: 5.90
Rate per weight unit: 5.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00
In Shipping method restrictions I have unchecked only countries I want my shipping method available.
Anyway when I click on Estimate Shipping, I get the message: Shipping options could not be loaded.
In this specif scenario I have Sub-Total: €22.80 and the total weight of products in the cart is 0.25 Kgs.
Did I miss something?
Thanks for your help.
I hope you can help me to figure out the following issue.
My nopcommerce version is the latest one (3.80).
I have only one shipping method named Ground.
Only one Shipping rate computation methods (providers) is active: Shipping by weight
Following is its configuration:
Country: *
State/ province: *
Zip: *
Shipping method: Ground
Data:
Order weight from: 0.00
Order weight to: 3.00
Additional fixed cost: 5.90
Rate per weight unit: 5.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00
In Shipping method restrictions I have unchecked only countries I want my shipping method available.
Anyway when I click on Estimate Shipping, I get the message: Shipping options could not be loaded.
In this specif scenario I have Sub-Total: €22.80 and the total weight of products in the cart is 0.25 Kgs.
Did I miss something?
Thanks for your help.
Which country are you trying to estimate shipping for?
You mentioned you have some restrictions. Most likely you are trying to estimate shipping for county your shipping method is not available for.
- 11
- 55
- 4/7/2016
- Italy
Mariann wrote:
I'm trying Italy which is one of the country unchecked in the restrictions area.
Anyway I get that error on any other unchecked country.
Hi guys,
I hope you can help me to figure out the following issue.
My nopcommerce version is the latest one (3.80).
I have only one shipping method named Ground.
Only one Shipping rate computation methods (providers) is active: Shipping by weight
Following is its configuration:
Country: *
State/ province: *
Zip: *
Shipping method: Ground
Data:
Order weight from: 0.00
Order weight to: 3.00
Additional fixed cost: 5.90
Rate per weight unit: 5.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00
In Shipping method restrictions I have unchecked only countries I want my shipping method available.
Anyway when I click on Estimate Shipping, I get the message: Shipping options could not be loaded.
In this specif scenario I have Sub-Total: €22.80 and the total weight of products in the cart is 0.25 Kgs.
Did I miss something?
Thanks for your help.
Which country are you trying to estimate shipping for?
You mentioned you have some restrictions. Most likely you are trying to estimate shipping for county your shipping method is not available for.
I hope you can help me to figure out the following issue.
My nopcommerce version is the latest one (3.80).
I have only one shipping method named Ground.
Only one Shipping rate computation methods (providers) is active: Shipping by weight
Following is its configuration:
Country: *
State/ province: *
Zip: *
Shipping method: Ground
Data:
Order weight from: 0.00
Order weight to: 3.00
Additional fixed cost: 5.90
Rate per weight unit: 5.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00
In Shipping method restrictions I have unchecked only countries I want my shipping method available.
Anyway when I click on Estimate Shipping, I get the message: Shipping options could not be loaded.
In this specif scenario I have Sub-Total: €22.80 and the total weight of products in the cart is 0.25 Kgs.
Did I miss something?
Thanks for your help.
Which country are you trying to estimate shipping for?
You mentioned you have some restrictions. Most likely you are trying to estimate shipping for county your shipping method is not available for.
I'm trying Italy which is one of the country unchecked in the restrictions area.
Anyway I get that error on any other unchecked country.
MVP
Certified Developer
- 558
- 6401
- 7/29/2011
- United Kingdom
fr@ncesco wrote:
Is it just the estimate shipping function that doesn't work? i.e. if you proceed through the checkout process does it return some shipping options on the shipping method selection page?
Does the cart contain any shippable products?
You could try temporarily setting the "Order weight to:" field to a very high number (like 999999999) just to rule out any issues with weights/units.
fr@ncesco wrote:
Try the GetEstimateShipping method in the ShoppingCartController.
Any other idea?
Is it just the estimate shipping function that doesn't work? i.e. if you proceed through the checkout process does it return some shipping options on the shipping method selection page?
Does the cart contain any shippable products?
You could try temporarily setting the "Order weight to:" field to a very high number (like 999999999) just to rule out any issues with weights/units.
fr@ncesco wrote:
I could debug it, do you know the entry point where I can put a break point?
Try the GetEstimateShipping method in the ShoppingCartController.
- 11
- 55
- 4/7/2016
- Italy
petemitch wrote:
Is it just the estimate shipping function that doesn't work? i.e. if you proceed through the checkout process does it return some shipping options on the shipping method selection page?
No it doesn't return any options, but the same error message
petemitch wrote:
Does the cart contain any shippable products?
Yes it does contain two products with shipping enabled
petemitch wrote:
You could try temporarily setting the "Order weight to:" field to a very high number (like 999999999) just to rule out any issues with weights/units.
I've just done it, but no changes.
Is it just the estimate shipping function that doesn't work? i.e. if you proceed through the checkout process does it return some shipping options on the shipping method selection page?
No it doesn't return any options, but the same error message
petemitch wrote:
Does the cart contain any shippable products?
Yes it does contain two products with shipping enabled
petemitch wrote:
You could try temporarily setting the "Order weight to:" field to a very high number (like 999999999) just to rule out any issues with weights/units.
I've just done it, but no changes.
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