thomen wrote:I guess the big question/concern that I have is.. is this going to be another trendyshoes... how long has the business been established and will the product have some kind of ticketing/support system in place so as it grows you'll be able to handle support requests or performance/bug fixes..
I don't ask this to be rude or anything.. I guess after being totally left in the cold by larry and osshop, you might say i'd need a bit of confidence..
Cheers,
Tom
Hi Tom,
I totally understand your concern and I was waiting for this question to be asked by someone. I don't know why Larry left everything because he sold a number of templates and the only reason I can think of why he left was because he was not a programmer himself or this just got out of his hands because he didn't know how to fix bugs etc.
I have been working nop from the first version and my website
http://www.just4laptops.co.uk was one of the first websites in the showcase. I was working with an insurance company before so I didn't start any work. Last year I started just4design and this is the main business for me now. I didn't have time before to release any templates but now I have time to do it and manage.
This is not the only template I have released. I have worked with number of nopcommerce websites and made custom themes and enhancements. You can see my posts in support forum where I am active whenever I get some time to help people.
All I can say is I don't need anyone else to fix my bugs, I can do it myself. I have a small overseas team but they are mainly for testing or small projects. All the bigger projects are handled by myself. I would be releasing more themes in future and I would grow my team when the business grows.
For support system, you have my skype, email, phone number, even address on my website
http://www.just4design.co.ukThanks,
Atiq